Frequently Asked Questions by Clients

What makes you different from other contractors?
From start to finish we inform the client of progress on the job. We will never have any worker perform work in any contract that is not professional or unable to work due to other influences. We will not except draws or final payment until the work performed, meets or goes above the customer's expectations. We will also be available for you to answer any questions. And lastly on certain contracts we will want to perform warranty inspections, this way you don't feel alone if there are any discrepencies or warrany claims.

Do you have a customer satisfaction or refund policy?

How does the process work?
Each contract may be different. But the client will always be fully informed of each stage.

Are you bonded and insured?
Yes. We hold a liability insurace policy for £5,000,000.00

Do You provide free estimates? Are they really free?
Yes. Yes.

Do you obtain permits?
Yes. When applicable.

What are your payment or financing plans?
Cash, Check, Credit Cards
We can assist in financing.

What is Emergency Service?
Emergency Service includes any service that requires us to dispatch crew members to your location within 90 minutes. The price will be stated prior to arriving on location. Emergency Service normally consists of flood, fire clean-up, board up windows, immediate door replacement/repair.

What is the easiest way to schedule an appointment?
Use the contact us form on this site or call or email.

Do you offer discounts?
Yes, Ask in the office for more details.

Do you provide insurance certificates?
Yes. Please ask.

Do you have references?
Yes, a lot. They can be furnished upon request.